Frequently Asked Questions

Bread + Butter is made for celebrants planning their own events, professional event planners managing clients, and teams working together on a celebration.

Not at all. Bread + Butter can be used for weddings, adult birthdays, kiddie parties, debuts, baptisms, anniversaries, engagements, baby showers, corporate celebrations, and other special events.

No. You can use Bread + Butter whether you are planning your event yourself or working with a professional planner.

Yes. Depending on your package, you may invite your planner or other collaborators so everyone can work from the same event information.

Yes. Bread + Butter is designed to help planners organize event details, clients, suppliers, tasks, schedules, payments, and requirements in one workspace.

Bread + Butter is web based, so you can access your account through a compatible browser.

Yes. You can access your event through your mobile browser, making it easier to check important details while on the go.

Yes. You can access Bread + Butter through your supported browser on compatible devices.

Bread + Butter offers different portions depending on how much planning support you need. You can choose the package that best fits your celebration and the features you want to use.

If you mainly need guest facing tools such as your event website, invitations, and RSVPs, a basic package may be enough. If you want more planning tools such as tasks, suppliers, payments, schedules, and requirements, choose a more complete package.

The features included will depend on the package you selected. You can check the package comparison before purchasing to see exactly what is included in each portion.

Where upgrades are available, you may move to a package with additional features as your planning needs grow.

Package changes may depend on your current subscription, payment status, and the features already activated. Contact Bread + Butter Support for assistance.

Where add-ons are available, you may purchase additional features separately. Available add-ons will be shown in your account or package options.

Each event may require its own event space or package depending on the type of account you have. Professional planner accounts may have options designed for managing multiple events.

Package transfers may be subject to the package terms and whether the event has already been set up or activated. Contact Support so the team can check your account.

Once your payment and package have been successfully processed, you will receive a confirmation or activation notice with instructions on how to access your Bread + Butter features. You can also check your account for the status of your package.

You can start setting up your event once your selected package has been activated in your account.

Your payment or package activation may still be processing. Check your payment confirmation and account status first. If the package still does not appear, contact Bread + Butter Support and provide your account details and proof of payment.

Yes. You will be notified once your package has been successfully activated and is ready to use.

Available payment methods will be shown during checkout. Choose your preferred payment option and follow the instructions provided.

Once your payment is successful, you should receive a payment confirmation and your transaction status should be reflected in your account. If you are unsure, check whether you received a confirmation before making another payment.

Some transactions may take additional time to be confirmed depending on the payment method used. Avoid submitting another payment immediately. Check your account or contact Support if the status does not update.

If your payment was unsuccessful, you can try again using the same or another available payment method. Make sure your payment details are correct before resubmitting.

Do not make another payment yet. Keep your transaction reference, screenshot, receipt, or other proof of payment and contact Bread + Butter Support so the transaction can be checked.

Contact Support and provide both transaction details so the payments can be reviewed. Any refund or adjustment will be subject to Bread + Butter's applicable payment and refund policies.

A payment confirmation or transaction record should be provided once your payment has been successfully processed.

Bread + Butter uses its available payment processing partners and security measures to handle transactions. Payment information is processed according to the applicable payment provider's security standards and policies.

Yes, provided the payment can be properly matched to your Bread + Butter account or order. Keep the transaction reference in case verification is needed.

Choose your preferred package or sign up option and follow the registration instructions. Make sure you use an active email address that you can access.

First, check that you are using the correct email address and password. If you still cannot log in, use the password recovery option or contact Bread + Butter Support for assistance.

Select Forgot Password on the login page and enter the email address connected to your Bread + Butter account. Follow the instructions sent to your email to create a new password.

Check your spam, junk, promotions, or other filtered folders first. Make sure you entered the same email address used to create your Bread + Butter account. If the email still does not arrive, contact Support.

Contact Bread + Butter Support and provide enough information to help verify your account. For security purposes, additional verification may be required.

Where available, you can update your account information through your profile or account settings. If you are unable to change it yourself, contact Support.

Yes. You can change your password through your account settings or use the password reset option.

We recommend keeping your personal login details private. Where collaborator access is included, invite your planner or team through the platform instead of sharing your password.

For security, you may occasionally be asked to sign in again, especially after a period of inactivity or when accessing your account from another device.

Yes. Bread + Butter allows you to create a personalized digital home for your celebration.

Depending on your package and available features, you may include your event details, photos, story, schedules, venue information, RSVP details, registry, playlists, and other important information for your guests.

Available customization options may include themes, colors, photos, content, and other design elements depending on your selected package.

Yes. You can update available content and event information when plans change.

Guest access will depend on the privacy and access settings selected for your event.

Where privacy controls are available, you can manage how guests access your event information.

Yes. Event information can be updated as your plans develop.

The availability of your website after your event may depend on your package duration and applicable account terms.

Yes. Available packages may include digital invitation tools that work together with your event website and guest list.

Yes. Guests can submit their RSVP through the available guest response feature.

Your guest management area allows you to monitor responses and see who has confirmed, declined, or has not yet responded.

Where enabled, guest responses may be updated when circumstances change.

Yes. You can include an RSVP deadline so guests know when you need their final response.

Where reminder features are available, you can follow up with guests who have not yet responded.

Yes. You can add and organize guest information directly in your guest list.

Yes. Guest arrangements such as plus ones can be managed according to the options available for your event.

Depending on the available RSVP settings, you may collect information such as meal preferences, dietary restrictions, attendance details, and other guest information.

Where available, guest grouping can make it easier to manage households, families, entourages, or other guest categories.

Yes. Bread + Butter's planning tools help you keep track of what needs to be done, what is in progress, and what has already been completed.

Where collaboration features are included, tasks may be assigned or shared with your planner or other collaborators.

Yes. Deadlines help you keep track of important planning milestones and upcoming responsibilities.

Yes. Bread + Butter can help organize important dates, appointments, deadlines, and event schedules in one place.

Where available, you can organize the sequence of activities and important timings for your celebration.

Yes. You can organize important requirements related to your ceremony, venue, church, suppliers, or other parts of your event.

Where file upload features are available, you may keep relevant documents connected to your event or planning records.

Yes. Bread + Butter helps you organize supplier information alongside the rest of your event planning.

Depending on the available features, you may keep contact information, service details, payment schedules, notes, contracts, quotations, and other relevant information.

Yes. You can monitor upcoming payment schedules and important supplier related deadlines.

Unless specifically offered as part of a service, Bread + Butter functions as a planning and tracking platform rather than making supplier payments on your behalf.

Supplier access will depend on the collaboration features available for your package.

If supplier recommendations or marketplace features are offered, available options will be shown separately from your planning tools.

Yes, if collaborator access is included in your package.

Where collaborator access allows it, you may invite additional people who are helping you plan.

Access may depend on the permissions and collaboration settings available for your package.

Where collaborator management is available, you can update or remove access when needed.

Changes made within the shared event workspace can be reflected in the event information available to authorized collaborators.

Bread + Butter is designed to make collaboration easier by keeping your event information in one shared workspace.

Available notification features may help you stay aware of upcoming tasks, payments, schedules, and other important dates.

Notifications may be sent through your account and other available communication channels depending on your settings.

Where notification settings are available, you can adjust your preferences according to the updates you want to receive.

Guest notifications will depend on the communication and reminder features enabled for your event.

Update your event information as soon as possible so your planning details and guest information remain accurate.

You can update your venue information and other related event details through your event workspace.

Contact Bread + Butter Support if your postponement affects your package validity, event access, or other account conditions.

Contact Support regarding your account and package. Any cancellation, credit, extension, or refund will be subject to the applicable package terms.

Minor event information can generally be updated, but major changes may depend on how your package or event has already been configured.

Access depends on your event settings and the people you choose to share or collaborate with.

Bread + Butter handles guest and account information according to its applicable privacy and data protection practices.

Guest information should only be made available according to the permissions and services connected to your event.

Available account and data management options will depend on the type of information and applicable retention requirements.

Use a strong password, keep your login information private, and make sure the email connected to your account remains secure.

For the best experience, use an updated version of a commonly supported browser.

Refresh the page, check your internet connection, and make sure your browser is up to date. If the issue continues, contact Bread + Butter Support.

Try refreshing or signing back into your account first. If the issue continues, take a screenshot and send it to Support together with a short description of what happened.

Some features may only be available under certain packages, account types, or product releases. Check your package inclusions or contact Support for clarification.

Access may be possible wherever you have a compatible device and internet connection, subject to the availability of specific services or payment options in your location.

You can reach the Bread + Butter team through the support or contact options provided on the website.

To help resolve your concern faster, include: your registered name, registered email address, event name, a short description of the concern, screenshots if applicable, and payment or transaction reference if payment related.

No worries. Send Bread + Butter Support a message and let the team know how they can help. We'll help you get back on a roll.